InsightMed Refund Policy
At InsightMed, we value your satisfaction and are committed to delivering high-quality mentorship and research support. However, we understand that circumstances may change, and we have outlined our refund policy to provide clarity on refund eligibility.
Refund Eligibility:
- Mentorship Program:
- Refund requests for the Mentorship Program can be made within 7 days of payment, provided no sessions or one-on-one guidance have been initiated.
- Once mentorship sessions or significant support have begun, refunds will not be available.
- Course Fees (Online Sessions and PDFs):
- If you are not satisfied with the course material, you may request a refund within 7 days of purchase. To qualify, no more than 20% of the content (videos or slides) should have been accessed.
- Once a significant portion of the course has been accessed, refunds will no longer be applicable.
- Zotero Mastery Course:
- Refunds for the Zotero Mastery Course are available within 7 days of purchase if less than 20% of the content has been accessed.
How to Request a Refund:
To request a refund, please contact our support team at insight.med78@gmail.com with your payment details and reason for the refund request. Refunds will be processed within 7-14 business days after approval.
Exemptions:
- Refunds are not available for services already rendered, such as completed one-on-one mentorship sessions or final manuscript reviews.
- Special promotional or discounted offers may be non-refundable, depending on the terms of the offer.
Contact Us:
For any questions or assistance regarding our refund policy, please reach out to us at insight.med78@gmail.com